Training and Support to Rely On

Maintained by an experienced team, United Water Restoration Group’s exclusive restoration franchise business model is comprehensive and detailed, as well as relatively easy to operate and manage in comparison to other, more complex franchise opportunities. With ample market experience and a history of excellent, quality work, UWRG offers franchisees one of the most comprehensive training and support programs in the restoration franchise industry.

Training Success and Support to Rely OnEmployees having a water restoration franchise training meeting in a warehouse.
Right from the start, UWRG franchise owners benefit from 80 training hours at the company’s corporate facility, as well as 32 hours of hands-on training. UWRG’s comprehensive training and support includes:

    • Preliminary Training: Prior to the initial training program, new franchise owners and their employees are required to complete certain minimum certifications and training based on their position within the company. Designed to better prepare franchise teams prior to the initial training program, this includes review of the operations manual and online videos, as well as completion of a software-based, self-study program and basic exam.
    • Pre-Opening Training: Franchise owners and key staff members will attend UWRG’s initial, comprehensive training program to ensure the new franchise group has the information and instruction required to start off on the right foot. Initial training takes place at the corporate headquarters in Ormond Beach, FL or at the corporate-owned location in Miami, as well as in the local market upon an office’s grand opening. Participants will learn more about general business management, inventory control, marketing and human resources while guided through local certification requirements.
    • Purchasing Assistance & Software Tools: New franchise owners are provided with a list of UWRG’s key approved suppliers to order initial equipment and supplies. Franchisees are also given access to approved bookkeeping, estimate, job production management, and billing software programs necessary to control labor and inventory costs, as well as monitor regular business functions.

UWRG has invested nearly half a million dollars in Operations Technology!

  • Confidential Operations Manual: All the details new franchisees need to know to run a UWRG franchise business are explained in a confidential operations manual. The manual addresses the company’s established procedures and standards, quality control guidelines, reporting forms, human resource guidelines, job descriptions, and disaster mitigation procedures. All the necessary information to operate a new restoration franchise effectively are at a franchise owner’s fingertips.
  • Ongoing Support: UWRG’s skilled team of experts offers ongoing operations consultation, and will evaluate the performance of the business and staff during periodic field support visits. In addition to the refresher training programs available, on-demand, remote support is provided by UWRG to assist in day-to-day operations.
  • Marketing Assistance: UWRG provides franchise owners with fully-optimized online and in-community marketing exposure. From a search engine-friendly company website and vehicle wrap guidelines, to the right to use trade names, service marks, trademarks, and logos, effective marketing and promotion is the key to running a thriving business. URWG offers franchisees guidance on all initial and ongoing marketing campaigns within their territory.